Trust Center
How Definable keeps your data safe
Agents work in your apps and talk to your customers, so we hold ourselves to audited standards. Here is what we do to protect your data, who helps us run Definable and how to exercise your rights.
Compliance
Details- ISO27001ISO/IEC 27001:2022Certified
- ISO42001ISO/IEC 42001:2023Certified
- DPDPIndiaDigital Personal Data Protection Act, 2023Compliant
- SOC 2UnderwaySOC 2In progress
At a glance
- Founded
- 2025, Gurugram
- Data stored in
- Germany and the United States
- Encryption
- TLS in transit, AES-256-GCM for credentials
- Breach notice
- Within 48 hours
- New subprocessors
- 30 days' notice
- Training on your data
- Never
Controls
DetailsInfrastructure security
- Certified data centres
- Encryption in transit
- Files encrypted at rest
Resources
Details- Information Security PolicyPolicy
- AI PolicyPolicy
- Access Control PolicyPolicy
- Acceptable Use PolicyPolicy
- Cryptography PolicyPolicy
- Secure Development PolicyPolicy
Subprocessors
Details- HHetznerInfrastructure
- AAmazon Web ServicesInfrastructure
- SStytchAuthentication
- CComposioApp connections
- TTinyFishWeb search
- AAnthropicArtificial intelligence