New: every message picks a fast or a slow model

Trust Center

How Definable keeps your data safe

Agents work in your apps and talk to your customers, so we hold ourselves to audited standards. Here is what we do to protect your data, who helps us run Definable and how to exercise your rights.

Your data

Tell us what you'd like to do with your personal data. Sending opens your email app with the request filled in, addressed to our Grievance Officer. Your rights are set out in §10 of our Privacy Policy.

What happens next

  1. 01

    We check it's you

    Send the request from the email on your account, or tell us how we can confirm who you are.

  2. 02

    We answer within 30 days

    It's free, and asking never changes how we treat you.

  3. 03

    Workspaces decide their content

    For what's inside a workspace, we may need its owner to confirm first.

  4. 04

    Talked to a company's agent?

    That company controls the data. Ask it directly, or write to us and we'll pass your request on.

Grievance Officer

Anandesh Sharma

Definable AI Private LimitedBuilding 145, Sector 44Gurugram, Haryana 122009[email protected]+91 99969 44943

We acknowledge complaints within 24 hours and aim to resolve them within 15 days. You can also complain to the Data Protection Board of India or your local data protection authority.